Key Takeaway: Liability for Abuse of Rights Under Philippine Law

Ismael G. Lomarda and Crispina Raso v. Engr. Elmer T. Fudalan, G.R. No. 246012, June 17, 2020

Imagine applying for basic utilities like electricity, only to be met with a series of obstacles and demands for extra payments from those in charge. This frustrating scenario is precisely what Engr. Elmer T. Fudalan faced when trying to connect electricity to his farmhouse in Bohol. His experience raises critical questions about the responsibilities of utility providers and the protections available to consumers under Philippine law. This case explores the legal principle of abuse of rights, illustrating how individuals can seek justice when subjected to malicious conduct by those in positions of authority.

At its core, the case involves Engr. Fudalan’s struggle to secure an electrical connection from Bohol I Electric Cooperative, Inc. (BOHECO I). Despite following the cooperative’s procedures, he encountered resistance from BOHECO I officials, Ismael Lomarda and Crispina Raso, who allegedly withheld necessary certifications and demanded payments far exceeding his actual usage. The central legal question is whether these actions constituted an abuse of rights, warranting damages under Articles 19 and 21 of the Civil Code.

Legal Context: Abuse of Rights and Consumer Protections

Under Philippine law, the principle of abuse of rights is enshrined in Article 19 of the Civil Code, which states, “Every person must, in the exercise of his rights and in the performance of his duties, act with justice, give everyone his due, and observe honesty and good faith.” This provision sets a standard for behavior, ensuring that the exercise of legal rights does not harm others.

Article 21 complements Article 19, providing that “Any person who willfully causes loss or injury to another in a manner that is contrary to morals, good customs or public policy shall compensate the latter for damages.” Together, these articles form the basis for legal action against those who abuse their rights to the detriment of others.

In everyday situations, these principles protect consumers from unfair practices by businesses or service providers. For example, if a utility company delays service installation without just cause or demands unjustified fees, affected individuals may seek damages under Article 21. This legal framework ensures that rights are exercised responsibly, balancing individual freedoms with societal welfare.

Case Breakdown: A Journey Through the Courts

Engr. Fudalan’s ordeal began when he applied for an electrical connection in September 2006. He paid the membership fee and followed BOHECO I’s advice to hire an authorized electrician, Sabino Albelda Sr., who informed him that a certification from BAPA Chairperson Crispina Raso was necessary. Despite efforts to obtain this certification, Raso was unavailable, leading Fudalan to proceed with the electrical connection upon Albelda’s assurance that it was permissible.

However, Raso reported Fudalan’s actions to BOHECO I, alleging premature tapping. Fudalan and his wife then confronted Raso and Lomarda, the receiving clerk at BOHECO I, who promised to resolve the issue. Yet, the situation escalated when Lomarda demanded P1,750.00 as a penalty, despite Fudalan’s actual usage being only P20.00.

On November 6, 2006, Lomarda, accompanied by policemen, publicly accused Fudalan of illegal tapping and disconnected his electricity. This led Fudalan to file a complaint for damages, claiming that Lomarda and Raso’s actions were malicious and caused him significant distress.

The Regional Trial Court (RTC) ruled in Fudalan’s favor, finding Lomarda and Raso liable for damages under Article 21. The Court of Appeals (CA) affirmed this decision, highlighting the defendants’ bad faith and the plaintiff’s good faith efforts to comply with BOHECO I’s requirements.

The Supreme Court, in its decision, emphasized the importance of factual findings by lower courts and upheld the RTC and CA’s rulings. It stated, “While it appears that petitioners were engaged in a legal act, i.e., exacting compliance with the requirements for the installation of respondent’s electricity in his farmhouse, the circumstances of this case show that the same was conducted contrary to morals and good customs, and were in fact done with the intent to cause injury to respondent.” The Court also noted, “The clean hands doctrine should not apply in their favor, considering that while respondent may have technically failed to procure the required BAPA certification and proceeded with the tapping, the same was not due to his lack of effort or intention in complying with the rules in good faith.”

Practical Implications: Safeguarding Consumer Rights

This ruling reinforces the protection of consumer rights against abuses by service providers. It sends a clear message that utility companies and their officials must act in good faith and cannot exploit their positions to demand unjust payments or cause undue hardship.

For businesses and property owners, the case underscores the importance of adhering to legal and ethical standards in service provision. It also highlights the potential liability for damages when failing to do so.

Key Lessons:

• Consumers have legal recourse against service providers who abuse their rights.
• Good faith efforts to comply with requirements can protect individuals from liability.
• Businesses must ensure their practices align with legal standards to avoid damages claims.

Frequently Asked Questions

What is the principle of abuse of rights?

The principle of abuse of rights, under Article 19 of the Civil Code, requires that individuals exercise their rights and perform their duties with justice, honesty, and good faith. When these standards are not met, and harm results, it may constitute an actionable wrong.

How can consumers protect themselves from abuse by utility providers?

Consumers should document all interactions with service providers, follow prescribed procedures diligently, and seek legal advice if they encounter unjust demands or delays.

What damages can be awarded under Article 21?

Damages under Article 21 may include actual damages for quantifiable losses, moral damages for emotional distress, and exemplary damages to deter similar conduct in the future.

Can businesses be held liable for the actions of their employees?

Yes, businesses can be held liable for the actions of their employees if those actions are within the scope of their employment and result in harm to others.

What should I do if I believe my rights have been abused?

Seek legal advice promptly. Document all relevant incidents and communications, and consider filing a complaint for damages if you have been harmed by the abusive conduct.

ASG Law specializes in civil and consumer rights law. Contact us or email hello@asglawpartners.com to schedule a consultation.