Breach of Trust: Understanding Valid Employee Dismissal in the Philippines

TLDR: This case clarifies that Philippine employers can dismiss employees for loss of trust and confidence if there is a willful breach of trust based on substantial evidence related to the employee’s work. However, even with a just cause for dismissal, employers must strictly adhere to procedural due process, or face penalties, such as nominal damages.

[G.R. No. 191008, April 11, 2011]

INTRODUCTION

Imagine discovering that an employee you’ve entrusted with company property is attempting to steal from you. Employee theft and dishonesty erode the foundation of trust vital in any workplace. Philippine labor law recognizes “loss of trust and confidence” as a valid ground for employee dismissal. But how much evidence is enough? What procedures must employers follow to ensure a lawful termination? The Supreme Court case of Quirico Lopez v. Alturas Group of Companies provides crucial insights into these questions, outlining the boundaries of this often-cited dismissal ground and emphasizing the critical importance of due process.

Quirico Lopez, a truck driver for Alturas Group, was dismissed after being caught allegedly attempting to smuggle scrap iron. This case reached the Supreme Court, ultimately deciding whether his dismissal was legal. The central legal question revolved around whether Alturas Group sufficiently proved loss of trust and confidence as a just cause for dismissal and if they followed the correct procedures in terminating Lopez’s employment.

LEGAL CONTEXT: LOSS OF TRUST AND CONFIDENCE AS JUST CAUSE

Philippine labor law, specifically Article 297 (formerly Article 282) of the Labor Code, enumerates the just causes for which an employer may terminate an employee. Among these is “fraud or willful breach by the employee of the trust reposed in him by his employer or duly authorized representative.” This is commonly known as dismissal due to loss of trust and confidence.

The Supreme Court in numerous cases has clarified the scope of this provision. It’s not enough for an employer to simply claim they’ve lost trust. The breach of trust must be willful, meaning it must be intentional and done without justifiable excuse. As the Supreme Court emphasized in Cruz v. Court of Appeals, which was cited in the Lopez case:

“In addition, the language of Article 282(c) of the Labor Code states that the loss of trust and confidence must be based on willful breach of the trust reposed in the employee by his employer. Such breach is willful if it is done intentionally, knowingly, and purposely, without justifiable excuse, as distinguished from an act done carelessly, thoughtlessly, heedlessly or inadvertently. Moreover, it must be based on substantial evidence and not on the employer’s whims or caprices or suspicions otherwise, the employee would eternally remain at the mercy of the employer.”

Furthermore, the act causing the loss of trust must be work-related and indicate the employee’s unfitness to continue working for the employer. Crucially, loss of trust and confidence is particularly applicable to employees in positions of trust – those entrusted with sensitive matters, such as handling company assets or confidential information. This doesn’t only apply to managerial positions; it extends to employees who, by the nature of their work, are given a significant degree of responsibility and confidence.

CASE BREAKDOWN: LOPEZ V. ALTURAS GROUP OF COMPANIES

Quirico Lopez, a truck driver employed by Alturas Group since 1997, faced dismissal in November 2007. A security guard allegedly caught him attempting to smuggle out 60 kilos of scrap iron using the company van assigned to him. Lopez allegedly admitted to planning to make axes from the scrap iron.

Here’s a breakdown of the case’s journey:

• Show Cause Notice and Explanation: Alturas Group issued a Show Cause Notice. Lopez responded with a handwritten explanation in Visayan denying the allegations.
• Termination: Unsatisfied with Lopez’s explanation, Alturas Group terminated his employment for loss of trust and confidence and violation of company rules. They also cited a prior investigation alleging Lopez had been selling company cartons. Criminal charges for Qualified Theft were filed against him.
• Labor Arbiter (LA): The Labor Arbiter sided with Alturas Group, finding the dismissal justified. The LA reasoned that as a truck driver, Lopez held a position of trust, and his alleged theft constituted a breach of that trust. The LA also dismissed Lopez’s claim of underpayment of wages.
• National Labor Relations Commission (NLRC): On appeal, the NLRC reversed the LA’s decision. The NLRC found Alturas Group’s evidence insufficient, noting the lack of an affidavit from the security guard who allegedly witnessed the incident. The NLRC also raised the issue of Lopez not being afforded the right to counsel during the investigation, citing Salaw v. NLRC.
• Court of Appeals (CA): Alturas Group appealed to the Court of Appeals, which reversed the NLRC. The CA sided with the employer, finding sufficient evidence of loss of trust based on affidavits from other company supervisors. The CA also stated that prima facie evidence from the criminal case preliminary investigation supported the dismissal. However, the CA found procedural due process lacking because Lopez wasn’t given a proper hearing. Following Agabon v. NLRC, the CA ordered Alturas Group to pay nominal damages of P30,000 for the procedural lapse.
• Supreme Court (SC): Lopez appealed to the Supreme Court. The SC upheld the Court of Appeals’ decision that the dismissal was for just cause – loss of trust and confidence. The Court emphasized that as a driver entrusted with a company vehicle and goods, Lopez held a position of responsibility. The affidavits and the security guard’s statement (which the SC clarified did exist and was part of the Qualified Theft complaint) constituted substantial evidence.

However, the Supreme Court disagreed with the Court of Appeals on procedural due process. The SC stated that Alturas Group did afford Lopez procedural due process. The Court clarified that procedural due process doesn’t always require a formal hearing. As highlighted in Perez v. Philippine Telegraph and Telephone Company:

“After receiving the first notice apprising him of the charges against him, the employee may submit a written explanation (which may be in the form of a letter, memorandum, affidavit or position paper) and offer evidence in support thereof, like relevant company records (such as his 201 file and daily time records) and the sworn statements of his witnesses.”

The Supreme Court found that by issuing a Show Cause Notice and allowing Lopez to submit a written explanation, Alturas Group had fulfilled the procedural due process requirements. Therefore, the SC modified the Court of Appeals’ decision, removing the award of nominal damages.

PRACTICAL IMPLICATIONS FOR EMPLOYERS AND EMPLOYEES

This case reinforces several crucial points for both employers and employees in the Philippines:

• Loss of trust and confidence is a valid ground for dismissal, especially for employees in positions of responsibility, even if not managerial. Truck drivers, custodians, cashiers, and similar roles where trust in handling assets is paramount can fall under this category.
• Substantial evidence is crucial. Employers cannot dismiss employees based on mere suspicion or hunches. They must conduct a thorough investigation and gather credible evidence, such as witness statements, documents, or even security footage, to support their claims of breach of trust. The Lopez case highlights the importance of affidavits and statements from witnesses.
• Procedural due process is mandatory. Even with a clear just cause, employers must follow due process. This involves:
  1. Issuing a written Notice to Explain (Show Cause Notice) detailing the charges against the employee.
  2. Giving the employee an opportunity to respond to the charges, preferably in writing, and to present their side of the story and evidence.
  3. Issuing a Notice of Termination if, after considering the employee’s explanation, the employer still finds just cause for dismissal.
• Formal hearings are not always required. While a hearing can be part of due process, the Supreme Court clarifies that providing an opportunity for written explanation is generally sufficient. Employers have flexibility in how they conduct their internal investigations, as long as the employee is given a fair chance to be heard.
• Nominal damages for procedural lapses. While in this case, the Supreme Court ultimately found procedural due process was followed, it initially affirmed the Court of Appeals’ decision to award nominal damages. This underscores that even if the dismissal is for just cause, failure to strictly adhere to procedural due process can result in financial penalties for the employer, as established in Agabon v. NLRC.

Key Lessons from Lopez v. Alturas Group of Companies:

• For Employers: Document everything. Conduct thorough investigations, gather substantial evidence when alleging loss of trust and confidence, and meticulously follow procedural due process requirements for termination to avoid legal repercussions.
• For Employees: Understand your responsibilities and the trust placed in you by your employer. Respond seriously and promptly to Show Cause Notices and present your explanation and evidence clearly and comprehensively. Familiarize yourself with company rules and regulations to avoid actions that could be construed as a breach of trust.

FREQUENTLY ASKED QUESTIONS (FAQs)

Q: What constitutes a “position of trust and confidence”?

A: It’s not limited to managerial positions. It includes roles where employees are entrusted with handling company assets, sensitive information, or responsibilities where dishonesty could significantly harm the employer’s business. Examples include cashiers, drivers, warehouse personnel, and employees with access to confidential data.

Q: Is a formal hearing always required for employee dismissal?

A: No. The Supreme Court has clarified that procedural due process doesn’t mandate formal hearings in all cases. Providing the employee with a Notice to Explain and a sufficient opportunity to respond in writing is generally considered sufficient.

Q: What kind of evidence is considered “substantial evidence” for loss of trust and confidence?

A: Substantial evidence means relevant evidence that a reasonable mind might accept as adequate to support a conclusion. This can include witness testimonies (affidavits), documents, company records, security footage, and other forms of proof that corroborate the employer’s allegations of breach of trust.

Q: What are nominal damages in illegal dismissal cases?

A: Nominal damages are awarded when the dismissal is for a just cause but procedural due process was not fully observed. They are not meant to compensate for loss of income but to vindicate the employee’s right to due process. The amount is usually modest, like the P30,000 awarded by the Court of Appeals in this case (though later removed by the Supreme Court).

Q: What should an employee do if they receive a Show Cause Notice?

A: Take it very seriously. Respond promptly and in writing. Clearly and truthfully explain your side of the story, provide any evidence that supports your defense, and if necessary, seek legal advice to ensure your rights are protected.

Q: Can an employee be dismissed for loss of trust and confidence even if they are acquitted in a related criminal case?

A: Yes. As this case illustrates, acquittal in a criminal case does not automatically preclude dismissal for loss of trust and confidence. The standards of proof are different. Criminal cases require proof beyond reasonable doubt, while labor cases only require substantial evidence.

Q: What if I believe I was illegally dismissed?

A: Consult with a labor lawyer immediately. They can assess your case, advise you on your rights, and help you file a complaint for illegal dismissal if warranted.

ASG Law specializes in Labor and Employment Law in the Philippines. Contact us or email hello@asglawpartners.com to schedule a consultation.