Businesses Must Honor Credit Card Agreements: The Doctrine of Estoppel

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G.R. No. 119850, June 20, 1996

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Imagine hosting a dinner, only to be publicly embarrassed when your credit card is declined, even though it’s valid. This scenario highlights the importance of businesses honoring their agreements to accept credit card payments. The Supreme Court case of Mandarin Villa, Inc. vs. Court of Appeals and Clodualdo De Jesus delves into this very issue, emphasizing the legal obligations businesses undertake when they display signs indicating acceptance of credit cards. This case clarifies when a business can refuse credit card payments and the potential liability for wrongful dishonor.

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Understanding Stipulation Pour Autrui and Estoppel

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The core legal principles at play in this case are stipulation pour autrui and estoppel. Stipulation pour autrui, as defined in Article 1311 of the Civil Code, refers to a contractual provision that confers a benefit on a third party. The third party can demand fulfillment of the stipulation, provided they communicate their acceptance to the obligor before its revocation. A simple example is a life insurance policy where the beneficiary, although not a party to the contract, can claim the benefits upon the insured’s death. In this case, the agreement between Mandarin Villa and BANKARD included a clause that Mandarin Villa would honor validly issued BANKARD credit cards. Clodualdo de Jesus, as a BANKARD holder, was a third-party beneficiary of this stipulation.

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Estoppel, as outlined in Article 1431 of the Civil Code, prevents a person from denying or disproving an admission or representation that another party has relied upon. For instance, if a store displays a sign saying “We accept Visa,” and a customer relies on that representation, the store cannot later refuse to accept a valid Visa card without violating the principle of estoppel.

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In this case, Mandarin Villa displayed a logo indicating that BANKARD was accepted. This act created an estoppel situation, preventing the restaurant from denying its obligation to accept a valid BANKARD credit card from De Jesus.

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The Dinner, the Dishonor, and the Lawsuit

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The case unfolded on the evening of October 19, 1989, when Clodualdo de Jesus hosted a dinner at Mandarin Villa. Here’s a chronological breakdown:

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• De Jesus presented his BANKARD credit card to pay the bill.

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• The waiter returned, stating the card had expired, despite the card showing an expiration date of September 1990.

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• The cashier re-verified the card, producing the same