The Supreme Court has affirmed that even when an employee’s termination is for a valid cause, employers must strictly adhere to procedural due process. Failure to provide the required notices can result in the employer being liable for nominal damages. This ruling emphasizes the importance of following proper procedures in employee termination to protect workers’ rights, even when the termination itself is justified.
From Circus Performers to Legal Protagonists: When a Typo Sparks a Due Process Debate
In the case of Global Resource for Outsourced Workers (GROW), Inc. vs. Velasco, the respondents, Abraham and Nanette Velasco, were hired as circus performers in Kuwait through GROW, Inc. A dispute arose concerning their working hours, which were stipulated as “48 hrs/mo” in their employment contracts. The employer claimed this was a typographical error, and the intended work schedule was 48 hours per week. After taking vacation leave, the Velascos failed to return to work, leading to their termination. The central legal question revolved around whether the employer properly terminated their employment and whether they were entitled to overtime pay and damages.
The Labor Arbiter initially ruled in favor of the Velascos, finding constructive dismissal. However, the National Labor Relations Commission (NLRC) reversed this decision, citing abandonment of work. On appeal, the Court of Appeals (CA) found that while the termination was valid, the employer failed to comply with the twin-notice rule, entitling the Velascos to nominal damages and overtime pay. This brought the case to the Supreme Court, where the petitioners challenged the CA’s decision regarding overtime pay, nominal damages, and attorney’s fees.
Regarding the overtime pay, the Supreme Court addressed the CA’s decision to award overtime pay despite the respondents not appealing the Labor Arbiter’s denial of their claim. The Court recognized an exception to the general rule, citing Bahia Shipping Services, Inc. v. Chua, stating that strict adherence to technical rules should not impair an illegally dismissed employee’s substantive right to monetary compensation. However, the Court then scrutinized the evidence and determined that the stipulated “48 hours per month” was indeed a typographical error, and the actual agreement was for 48 hours per week.
The Court emphasized the importance of contracts having the force of law between the parties, citing Article 1159 of the Civil Code. It further referenced Article 1370, noting that the literal meaning of a contract’s stipulations governs when the terms are clear. However, the Court acknowledged that in cases of ambiguity, it must ascertain the parties’ true intention. The court then quoted Article 1371 of the Civil Code, stating:
When the contract is vague and ambiguous, as in the case at bar, it is the Court’s duty to determine the real intention of the contracting parties considering the contemporaneous and subsequent acts of the latter.
In evaluating the circumstances, the Court noted that the Velascos performed their duties for several months without protest, adhering to the 48-hour-per-week schedule. This implied their understanding and acceptance of the corrected work hours. Furthermore, the Court emphasized that in case of conflict between the text of a contract and the intent of the parties, the latter prevails. The court then quoted Marquet v. Espejo, G.R. No. 168387, August 25, 2010, 629 SCRA 117, 140, citing Kilosbayan, Inc. v. Guingona, Jr., GR. No. 113375, May 5, 1994, 232 SCRA 110, 143:
For intention is the soul of a contract, not its wording which is prone to mistakes, inadequacies or ambiguities.
The Court thus reversed the CA’s award of overtime pay.
Addressing the issue of nominal damages, the Supreme Court upheld the CA’s finding that the employer failed to comply with procedural due process in terminating the Velascos’ employment. Although the termination was for a just cause—abandonment—MS Retail failed to provide the required notices, particularly a written notice of the charges and an opportunity to be heard. Book V, Rule XIV, of the Omnibus Rules Implementing the Labor Code outlines the procedure for termination of employment:
Section 1. Security of tenure and due process. — No worker shall be dismissed except for a just or authorized cause provided by law and after due process.
Section 2. Notice of Dismissal. — Any employer who seeks to dismiss a worker shall furnish him a written notice stating the particular acts or omissions constituting the grounds for his dismissal. In cases of abandonment of work, the notice shall be served at the worker’s last known address.
Section 5. Answer and hearing. — The worker may answer the allegations stated against him in the notice of dismissal within a reasonable period from receipt of such notice. The employer shall afford the worker ample opportunity to be heard and to defend himself with the assistance of his representatives, if he so desires.
Section 6. Decision to dismiss. — The employer shall immediately notify a worker in writing of a decision to dismiss him stating clearly the reasons therefor.
The Court cited Agabon v. NLRC, G.R. No. 158693, November 17, 2004, 442 SCRA 573, 617; JAKA Food Processing Corp. v. Pacot, G.R. No. 151372, March 28, 2005, 454 SCRA 119, 125, reiterating that failure to observe due process does not invalidate the dismissal but renders the employer liable for nominal damages. Nominal damages, as defined in Article 2221 of the Civil Code, are awarded to vindicate or recognize a violated right, not to indemnify for loss. The Court then affirmed the CA’s award of Php30,000.00 to each respondent as nominal damages.
Furthermore, the Supreme Court addressed the liability of the petitioners, clarifying that under Section 10 of Republic Act 8042, as amended by Republic Act 10022, the liability of the principal/employer and the recruitment/placement agency for claims is joint and several:
SEC. 10. Money Claims. – Notwithstanding any provision of law to the contrary, the Labor Arbiters of the National Labor Relations Commission (NLRC) shall have the original and exclusive jurisdiction to hear and decide, within ninety (90) calendar, days after the filing of the complaint, the claims arising out of an employer-employee relationship or by virtue of any law or contract involving Filipino workers for overseas deployment including claims for actual, moral, exemplary and other forms of damage. Consistent with this mandate, the NLRC shall endeavor to update and keep abreast with the developments in the global services industry.
The liability of the principal/employer and the recruitment/placement agency for any and all claims under this section shall be joint and several. This provision shall be incorporated in the contract for overseas employment and shall be a condition precedent for its approval. The performance bond to be filed by the recruitment/placement agency, as provided by law, shall be answerable for all money claims or damages that may be awarded to the workers. If the recruitment/placement agency is a juridical being, the corporate officers and directors and partners as the case may be, shall themselves be jointly and solidarity liable with the corporation or partnership for the aforesaid claims and damages.
Therefore, the Court ruled that all the petitioners—Global Resource for Outsourced Workers (GROW), Inc., MS Retail KSC/MS Retail Central Marketing Co., and Mr. Eusebio H. Tanco—were jointly and severally liable for the monetary awards granted to the respondents.
FAQs
What was the key issue in this case? | The key issue was whether the employer properly terminated the employees’ employment, and whether the employees were entitled to overtime pay, nominal damages, and attorney’s fees. The dispute also involved a question regarding working hours stipulated in the contract. |
Did the Supreme Court find the employees were illegally dismissed? | No, the Supreme Court upheld the finding that the employees were terminated for a just cause (abandonment of work) because they failed to return from their approved leave. However, the employer was still liable for violating procedural due process. |
What is the twin-notice rule? | The twin-notice rule requires employers to provide two notices before terminating an employee: first, a notice of intent to dismiss with the charges, and second, a notice of the decision to dismiss with the reasons. This ensures the employee has an opportunity to respond. |
What are nominal damages? | Nominal damages are awarded to recognize that a plaintiff’s right has been violated, even if no actual loss was suffered. They are not meant to compensate for losses but to vindicate the right. |
What was the outcome regarding overtime pay? | The Supreme Court reversed the Court of Appeals’ decision awarding overtime pay, finding that the “48 hours per month” stipulation in the employment contract was a typographical error. The court ruled the actual agreement was 48 hours per week. |
Who is liable for the damages awarded in this case? | The Supreme Court clarified that the liability for the monetary awards is joint and several among all the petitioners: Global Resource for Outsourced Workers (GROW), Inc., MS Retail KSC/MS Retail Central Marketing Co., and Mr. Eusebio H. Tanco. |
What is the basis for attorney’s fees in this case? | Attorney’s fees were awarded because labor cases take considerable time to litigate and require special dedication and expertise from the counsel. This award is intended to fairly compensate the pro-worker’s counsel. |
What law governs the liability of recruitment agencies in overseas employment? | Section 10 of Republic Act 8042, as amended by Republic Act 10022 (Migrant Workers and Overseas Filipinos Act), governs the liability, stating that the principal/employer and the recruitment/placement agency are jointly and severally liable for claims. |
This case underscores the critical importance of adhering to procedural due process in employee terminations, even when a just cause exists. Employers must ensure that employees are provided with adequate notice and opportunity to be heard to avoid liability for nominal damages. Furthermore, this ruling reinforces the joint and several liability of employers and recruitment agencies in overseas employment contexts.
For inquiries regarding the application of this ruling to specific circumstances, please contact ASG Law through contact or via email at frontdesk@asglawpartners.com.
Disclaimer: This analysis is provided for informational purposes only and does not constitute legal advice. For specific legal guidance tailored to your situation, please consult with a qualified attorney.
Source: Global Resource for Outsourced Workers (GROW), Inc. vs. Velasco, G.R. No. 196883, August 15, 2012